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Stay in touch with us
We value your feedback, interactions with you, inquiries, and opportunities for collaboration. Our team is here to answer any questions or resolve any confusion you may have.
Frequently asked questions
Find your questions in the box below.
Your subscription’s expiration date is visible in the “Account” section. We will notify you via message before your subscription ends so you can renew it if you wish. In the same section, you can also upgrade your plan, cancel your subscription, or enable/disable auto-renewal.
To use a discount code, during the purchase or renewal of your subscription, a prompt saying “Do you have a discount code?” will appear at the payment stage. Click on it, enter your code, and press the “Apply” button. If the code is valid, the final amount will update and the discount will be applied. Please note that some codes are only valid for specific plans or limited-time offers.
While watching a video, click on the relevant icon and select either "Audio Language" or "Subtitles." If other options are available, you can choose your preferred language.
Falak TV is available on Android devices, smart TVs (LG and Samsung), Android TV, and streaming devices such as Chromecast.
No. Some content includes subtitles or dubbing, while others are only available in the original language. On each content’s page, the available languages and subtitle options are specified.
Did you encounter a problem?
By submitting a ticket, our support team will assist you as quickly as possible.